1win Pakistan Responsible Gaming Policy & Tools

Table of contents

• Self-Assessment for Gambling Behavior
• Responsible Gaming Recommendations and Tips
• Taking a Break: Self-Exclusion and Account Deletion
• Seeking Professional Help

In addition to the foundational rules governing customer interaction, 1win Pakistan also upholds legal obligations toward its players. A key part of this is actively monitoring user activity to ensure adherence to the principles and concept of responsible gaming. This commitment is explicitly outlined within both our privacy policy and the terms and conditions. The company reserves the right to temporarily suspend or block a user’s account and may also report to relevant competent authorities if there are indications that a player is losing control over their gambling behaviour.

The primary goal of 1win website is to provide safe services and create comfortable conditions for an enjoyable and exciting pastime. To prevent this recreational activity from potentially causing issues impacting the mental and physical well-being of clients, the organization undertakes extensive informational initiatives, shares practical tools and useful tips with players, and offers them support and assistance when needed. Crucially, all these actions are implemented based on the best international practices recognized in the field of responsible gaming.

Self-Assessment for Gambling Behavior

Many players may not immediately recognize or acknowledge that they are developing problems related to gambling, as these issues can gradually permeate various areas of life. Therefore, 1win Pakistan suggests honestly answering several questions designed to help reveal one's true attitude towards gambling activities:

Answer honestly to these questions:

1. Is your involvement with betting and gaming becoming excessively serious or consuming?
2. Do you feel compelled to increase the amount of your bet with each game session?
3. Have you ever resorted to borrowing money specifically to place a bet?
4. Have you ever considered or committed illegal acts to obtain money for gambling purposes?
5. Has your standing or reputation among colleagues and friends deteriorated due to your betting activities?
6. Are you neglecting work responsibilities or family obligations because of gambling?
7. Do you experience feelings of anger or irritation if something prevents you from placing a bet?
8. Are you deliberately hiding the extent of your gambling activities from friends or relatives?
9. Have you previously attempted to gain control over your gambling habits, but your efforts were unsuccessful?

If you find yourself answering "yes" to at least two of these questions, it is strongly recommended that you seek professional help.

Responsible Gaming Recommendations and Tips

Players are encouraged to enjoy their time at the gambling establishment. However, it is paramount that they always exercise caution and maintain control over their gaming and betting. 1win Pakistan offers the following guidelines to assist users in practicing responsible gambling:

• Remember that gambling should be viewed strictly as a form of entertainment, a way to potentially improve your understanding of games or sports, and perhaps connect with others, not a necessity.
• Do not ever consider gambling as a potential method for solving financial difficulties or debt problems.
• Before placing any bet, always ensure you fully understand the rules and conditions of the specific game or betting market.
• If you experience losses, do not fall into the trap of trying to win back the money you lost at any cost.
• Remember that there is no guaranteed formula or system for winning in gambling. All game outcomes on the platform are based on a random number generator (RNG), ensuring unpredictability.
• Before you begin a gaming session, determine a specific amount of money you can afford to spend without negatively impacting your life. If necessary, utilize available tools to set a deposit limit on your account.
• Control the amount of time you spend on the site. Strive to maintain a healthy balance between your gambling activities and other important aspects of your life, such as work, friends, and family.
• Never, under any circumstances, borrow money for the purpose of placing a bet.
• Avoid visiting the site and gambling if you are in a negative mood, feeling stressed, or if you are under the influence of alcohol or any other intoxicating substances.

Taking a Break: Self-Exclusion and Account Deletion

In order to prevent gambling issues from escalating, users have the option to temporarily cease their participation in games. To facilitate this, they can contact customer service and formally request a self-exclusion. This measure means that for a specified period that you choose, you will be unable to make a deposit into your account or place any bets on the platform.

Alternatively, a client can choose to permanently discontinue their relationship with the gambling establishment by requesting the complete deletion of their profile. It is crucial to understand and remember that after your account is completely deleted, you will never be able to regain access to it.

Seeking Professional Help

Various international organizations are actively working to provide assistance to individuals struggling with gambling addiction. If you are experiencing this issue yourself and would like advice or professional help, you can explore resources offered by organizations such as Gambling Therapy, GamCare, and Gamblers Anonymous.